bakara: Meni je sad proradio...

Hello again,

We are pleased to announce that the situation continues to improve. The sign-on problems have been resolved. Skype presence and chat may still take a few more hours to be fully operational. We know what our faithful users have been going through and we thank you for your patience and kind support.

If you are one of the minority who may still be experiencing problems, please be patient. You do not need to adjust or restart your computer. Skype will start working for you very soon.

We will issue a further update when we know that Skype is functioning normally, or if there is further material news.

We’ve commandeered extra supplies of pizza and coffee, and we can promise that the Skype people aren’t going anywhere until they’re happy that everything is back to normal.

Please see our Heartbeat blog for any further updates.

UPDATED 18 August, 2007 00:30 GM

momsab: nije Skype jedini koji pruza ovakvu uslugu

On Thursday, 16th August 2007, the Skype peer-to-peer network became unstable and suffered a critical disruption. The disruption was triggered by a massive restart of our users’ computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update.

The high number of restarts affected Skype’s network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact.

Normally Skype’s peer-to-peer network has an inbuilt ability to self-heal, however, this event revealed a previously unseen software bug within the network resource allocation algorithm which prevented the self-healing function from working quickly. Regrettably, as a result of this disruption, Skype was unavailable to the majority of its users for approximately two days.