[ tosas @ 21.11.2007. 15:31 ] @
Vec duze vreme se prica da ce Telenor uvesti novi inforamcioni sistem koji ce mnogo poboljsati njihovu uslugu.Prica se da ce biti decembra.Meni su mailom odgovorili da ce biti pocetkom godine 2008.! Vec je postalo smarajuce kada o stanju vaseg racuna(na nekim paketima) u toku meseca mozete znati samo neki broj dinara koji skoro nista ne znaci.Telekom je malo pretekao Telenor u tom pogledu ali mi se na menja broj...
Ko zna nesto o tome neka nas obraduje!!
[ Slobodan Milivojevic @ 21.11.2007. 16:29 ] @
Po informacijama koje sam ja dobio, takodje bi trebalo tokom decembra meseca, sad dal ce da pocnu od nove godine, to vec ne znam...
[ mischo @ 23.11.2007. 21:16 ] @
U pitanju je nova verzija billing sistema koji koriste.


PRESS RELEASE
Frankfurt, Germany, July 17, 2007

Customer Case

Telenor and LHS expand cooperation

Telenor applies in Serbia proven BSCS software solution by LHS

Telenor Serbia signed a licensing and maintenance agreement with LHS, a globally leading provider of telecom billing and customer care systems, enabling Telenor from now on to rate and bill wireline services in addition to its existing mobile services. This new agreement takes the cooperation between LHS and Telenor one step further, as Telenor already applies LHS’ billing and customer-care solutions in its operations in Bangladesh, Malaysia and Montenegro.

“We expect a positive outcome from our business cooperation with LHS in the future. To optimize the workflow we always prefer to work very close with our technical providers, and in this case LHS is the owner of the billing system”, said Stein-Erik Vellan, CEO of Telenor. “LHS is a highly professional company and its BSCS solution is a very flexible and reliable system that will allow us to continue offering our services in an efficient and customer-friendly way”, Vellan added. Telenor Serbia is already in the planning phase for an upgrade to the latest version of the LHS billing software, BSCS iX Release 2.

“We are happy to expand our excellent cooperation with Telenor, now also including Serbia”, said Wolfgang Kroh, CEO of LHS. “The fact that our BCSC system will continue to be used once again proves that our solutions fully meet the requirements of our customers.”


About Telenor

Telenor has been operating in Serbia since September 1, 2006, following the investment of EUR 1.513 b and the acquisition of Mobi 63, officially labeled the biggest direct foreign investment in Southeast Europe (Source: PricewatherhouseCoopers).

Through its strength, supreme know-how and vast experience, Telenor offers to customers in Serbia products and services in line with the top international standards, and provides outstanding working conditions for its employees. Telenor’s strategy is based on simplicity, keeping promises, being respectful and inspiring.

Telenor provides a wide range of prepaid and postpaid services, designed to allow the customer a flexible, easy-to-use and fully customized offer. In dealing with customers, Telenor’s objective is to be the preferred telecommunications provider.

Currently, around 1,200 employees work in Telenor d.o.o., of which around 200 are newly employed. In the first quarter of 2007, the number of subscriptions rose by 172,000 to approximately 2.63 m, with an estimated market share of 41%. Telenor’s network covers all major cities and highway routes in Serbia, reaching 95% of the Republic's population.

With its 150 years of experience, Telenor is one of ten largest global mobile networks, with more than 123 million customers in 13 countries across the world. The company is listed at the Oslo Stock Exchange, employs 32,000 people, and its 2006 revenues amounted to EUR 11.2 billion. For more information, please visit www.telenor.com



http://www.lhsgroup.com/News.61.0.html?&tx_ttnews[year]=2007&tx_ttnews[month]=07&tx_ttnews[day]=17&tx_ttnews[tt_news]=62&tx_ttnews[backPid]=67&cHash=27864a7d52

[Ovu poruku je menjao mischo dana 23.11.2007. u 22:26 GMT+1]

[Ovu poruku je menjao mischo dana 23.11.2007. u 22:26 GMT+1]
[ zALFex @ 24.11.2007. 00:18 ] @
Onda ocekujemo sledece:

Web-based customer center
Efficient partner management
Product service definition
Content product management
Flexible real-time rating
Promotions
Convergent real-time billing
Multi-company support
IMS service charging
One system for all markets
Carrier-grade performance and scalability
[ tosas @ 25.11.2007. 10:43 ] @
mischo:"Telenor Serbia is already in the planning phase for an upgrade to the latest version of the LHS billing software, BSCS iX Release 2. "



Ova faza planiranja mi deluje daleko od realizacije?
[ Slobodan Milivojevic @ 25.11.2007. 12:52 ] @
Citat:
tosas: mischo:"Telenor Serbia is already in the planning phase for an upgrade to the latest version of the LHS billing software, BSCS iX Release 2. "

Ova faza planiranja mi deluje daleko od realizacije?


PRESS RELEASE
Frankfurt, Germany, July 17, 2007 - sto ce reci da je ovo objavljeno 17. jula 2007. A od tad je proslo dobrih 5 meseci.
[ rafiki @ 25.11.2007. 13:23 ] @
Citat:
Slobodan Milivojevic: PRESS RELEASE
Frankfurt, Germany, July 17, 2007 - sto ce reci da je ovo objavljeno 17. jula 2007. A od tad je proslo dobrih 5 meseci.

Upgrade billing sistema je ozbiljan posao i ne radi se za mesec-dva.

Realizacija projekta pocinje pocetkom decembra (tj posle izrade racuna za novembar), a kraj se ocekuje krajem leta 2008. Iskreno, bicu veoma iznenadjen ako se posao zavrsi do tada, ali videcemo. Iz mog iskustva, ovakvi poslovi obicno kasne od 3-6 meseci, neretko i vise.

Citat:
zALFex: Onda ocekujemo sledece:

Web-based customer center
Efficient partner management
Product service definition
Content product management
Flexible real-time rating
Promotions
Convergent real-time billing
Multi-company support
IMS service charging
One system for all markets
Carrier-grade performance and scalability

Da, to su mogucnosti BSCS-a, ali to ne znaci da ces ti kao krajnji korisnik imati pristup "WEB customer centru" ili bilo cemu sto je gore navedno. Ove funkcije su namenje za internu upotrebu.

Pozdrav
[ Slobodan Milivojevic @ 25.11.2007. 14:33 ] @
Ma meni se nigde preterano ne zuri, imam brojace u telefonu, tako da to nije neki problem za Prenesi, bitno je da se nesto radi po ovom pitanju.
[ agasoft @ 25.11.2007. 14:52 ] @
Od sedamnaestog jula nije prošlo mesec dva, nego punih pet.
Ipak je leto 2008 daleko, i oni ako su od reči, efekti bi trebali da se
osete početkom 2008
[ mischo @ 25.11.2007. 20:03 ] @
Znam za par sličnih slučajeva, kod operatera od par miliona pretplatnika. Zamena billing sistema je trajala oko godinu dana.
[ tosas @ 29.11.2007. 18:40 ] @
Nadam se samo dacemo dobiti odgovarajuci biling sistem jos dok je "u modi" :) A ne da dodje do nas kada vec bude izlazio iz mode u Evropi...
[ marko023 @ 02.12.2007. 22:21 ] @
ja mislim da vecina firmi koja dodje ovde i vidi na sta smo mi navikli odmah menja usluge na gore. Banke, mobilni operater, prodavnice sa marzama... kad se ljudi ne zale i ne bune zasto da uvode nesto sto im nije ne ide u korist
[ Mister Big Time @ 29.01.2008. 03:32 ] @
Citat:
marko023: ja mislim da vecina firmi koja dodje ovde i vidi na sta smo mi navikli odmah menja usluge na gore. Banke, mobilni operater, prodavnice sa marzama... kad se ljudi ne zale i ne bune zasto da uvode nesto sto im nije ne ide u korist


Tako nekako, tj. trude se ali minimalno, onako bez znojenja :D

BTW, kome da se ljudi zale, upravi vodovoda u ovoj neoljusteni ananas drzavi?