[ @ 30.11.2007. 15:34 ] @
| Our client Sony is the leading manufacturer of audio, video, communications, and information technology products for the consumer and professional markets. In order to support their further expansion on the Serbian market Adecco is searching candidates for the following position: SERVICE COORDINATOR Job summary: The chosen candidate will organize and control the services operations in territory of Serbia and Montenegro and ensure that customer’s needs are satisfied in accordance with Sony policy, legal requirements and according to Sony Key Performance Indicators. Requirements: High school or university degree (electrotechnical background) Previous experience with various software and IS solutions is required Fluency in English PC literacy Valid driving license Main responsibilities: Providing technical support to business partners (Authorized Service Centers, dealers and customers) Coordinating activities of Sony Authorized Service Centers Responsible for pre and post sales support Communicating technical values and providing technical trainings Handling e-service solutions Maintaining Information System in the office Warranty card maintenance Organizing service logistic Regular field visits & audits Analysis of service and customer requirements in region Providing service information to the Service Manager and Market Manager Providing accurate and timely territory reporting Candidate’s profile: Excellent analytical and problem solving skills High efficiency, flexibility and good time-management Customer oriented approach Willingness to travel and to act independently Our client offers you excellent working conditions in a dynamic company with a strong market position If you believe you are the right person for this position please send your application letter and CV with a recent photo until 06th of December 2007 to following e-mail address: [email protected], subject title: Service Coordinator Only short listed candidates will be contacted ADECCO EMPLOYMENT AGENCY d.o.o. Gavrila Principa 8, 11000 Belgrade, tel: 011/328-67-74 www.adecco.com www.adecco.co.yu |