Nikon issues service advisory advisory for D5000

_{Thursday, 16 July 2009 16:35 GMT}

Nikon has released a service advisory for its D5000 DSLR. It addresses power issues with a specific batch of D5000's. Affected cameras can be identified by their serial numbers, which will apparently be added to Nikon's website next week. These cameras will be repaired for free by contacting the company's customer support center.

While Nikon take great measures to assure high quality in its imaging products, it has recently come to our attention that an electronic component related to power control in a small number of Nikon D5000 cameras does not meet factory specifications and may, in rare cases, prevent the camera from turning on, thus preventing operation of the camera.

How to identify when this issue occurs
The camera cannot be operated when the power switch is turned on. This happens when the camera is powered either by fully-charged battery or with the Power Connector EP-5 and AC Adapter EH-5a connected.

Is your D5000 affected by this issue?
To check if your D5000 needs to be returned for service, click the “Check Serial Number” link below. If your camera serial number is verified as requiring service, additional instructions and contact information will be provided.

Check Serial Number

We sincerely apologize for any inconvenience that Nikon customers may experience as a result of this issue.
Nikon remains committed to providing only the highest quality photographic products and hopes that you will continue to choose Nikon for your imaging needs.

_{Answer ID 44568
Published on Wednesday, 22 Jul, 2009}