[ cilenica @ 10.05.2016. 16:01 ] @
We are looking for support people to join our Team. Key responsibilities include: • Responding to customer requests and questions regarding service, products and account information; • Answer a high volume of calls, emails and instant chat messages from customers and maintain a rapid response rate according to agreed standards; • Maintaining high levels of grammar, listening and verbal skills in English, German, and Scandinavian languages to facilitate exceptional customer service correspondence; • Accurate information recording on customer contacts received, and where required maintain detailed and in-depth records; • Maintain regular consistent and professional attendance, punctuality, personal and appearance. • Establish and maintain effective working relationships with co-workers, and customers. Skills and experience required: • High levels of grammar in English, German, and Scandinavian languages, listening and verbal skills to facilitate exceptional customer service correspondence; • An open, honest, enthusiastic and resilient approach; • Accountability for achieving goals and delivering a quality service to the customer; • Excellent interpersonal skills, self-confidence and be a strong team player; • Fluency in another European language is beneficial. Please send your Skype ID, so we can contact you. Job type: Full Time You will be working from our office in Belgrade. If you are interested in this casino job please submit your CV by email to [email protected] [Ovu poruku je menjao cilenica dana 10.05.2016. u 19:59 GMT+1] |